MemberConsole
Help CenterBillingManage a connected subscription

Manage a connected subscription

Review recurring purchase state while keeping merchant plan and cancellation rules clear.

Subscription record

A connected subscription can show its merchant, status, related order records, billing history, and other commerce state when those records are available to your account.

Plan changes and cancellation

Use the merchant controls shown for the subscription or contact that merchant when a plan change, cancellation, entitlement, or service question depends on its commercial terms.

Account access is separate

Signing out of MemberConsole, deleting a browser session, or changing an account setting does not by itself cancel a merchant subscription.

Good to know

MemberConsole can help with account access and the platform record. Product, delivery, warranty, return, and merchant-policy decisions stay with the business shown on the order.

Still need a hand?

MemberConsole support can help with sign-in, secure order access, receipt visibility, account security, and problems using the platform.