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Guides for building, operating, and getting unstuck.

Start with the developer integration guide, jump to a specific API or webhook topic, or find customer help for orders, accounts, receipts, and support.

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Developer guides

Production-focused documentation for backend authentication, checkout, orders, webhooks, testing, and operational recovery.

9 guides
overview

Developer platform overview

Start with the MemberConsole integration model, Merchant API surfaces, trust boundaries, and production path.

Open guide
sdk

SDK & webhook integration guide

Server implementation reference for signatures, event envelopes, retries, idempotency, reconciliation, and framework examples.

Open guide
authentication

API keys & environments

Provision merchant-scoped credentials, keep live keys server-side, understand scopes, and plan safe credential rotation.

Open guide
checkout

Checkout integration

Create checkout from trusted backend context and keep product ownership, price, currency, and payment state server-authoritative.

Open guide
events

Webhooks & signed events

Verify HMAC signatures, enforce the replay window, claim each event once, and design consumers that are safe when deliveries repeat.

Open guide
orders

Merchant Orders API

Read canonical orders for reconciliation, fulfillment, support, analytics, and connected operational systems.

Open guide
testing

Production testing checklist

Exercise successful and failed payments, duplicate events, refunds, fulfillment changes, downtime, and recovery before launch.

Open guide
operations

Refunds & fulfillment

Keep refunds, shipments, and operational changes tied to canonical order identifiers so every connected system stays aligned.

Open guide
security

Security model

Review merchant isolation, server-side authorization, signed delivery, secret handling, customer access, and platform security boundaries.

Open guide

Production path

A practical sequence for taking an integration from initial scope to dependable live traffic.

5 steps
01

Scope the integration

Define the merchant, storefront, products, expected traffic, countries, and systems that need commerce state.

02

Provision access

Create the merchant boundary and give the backend only the API scopes it needs.

03

Build the server path

Create checkout from trusted context, read canonical records, and verify signed events.

04

Test failure and recovery

Exercise duplicates, retries, refunds, fulfillment updates, downtime, and reconciliation.

05

Launch deliberately

Move traffic onto the verified configuration and keep monitoring integration health and canonical state.

Customer help

Direct routes for purchase access, sign-in, receipt information, and platform support.

4 resources
orders

Find an order

Securely verify a purchase and open the connected order even when you are not already signed in.

Open guide
account

Account access

Sign in, recover access, use secure email links, and understand how verified identity connects eligible purchases.

Open guide
billing

Receipts & payment records

Understand the payment and receipt information MemberConsole can show, including refund state and safe payment summaries.

Open guide
support

MemberConsole support

Get help with account access, secure order visibility, receipt records, account security, or a problem using MemberConsole.

Open guide
Developer model

Build from authenticated context, not frontend assumptions.

Merchant identity comes from server credentials. Canonical commerce state is committed independently from downstream delivery, and webhook signatures let your systems verify what they receive before they act.

Merchant scopedServer authoritativeRetry safeSigned events
Recommended readingStart here
Developer overviewArchitecture and API surfaces
SDK integration guideComplete production implementation contract
Webhook referenceSigned delivery and event behavior
SecurityAuthorization and data boundaries

Not sure where your question belongs?

Use the Help Center for searchable guidance. For a product, delivery, warranty, return, or merchant-policy question, contact the merchant shown on the connected order.

Open Help Center Contact support
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The commerce layer behind your website: checkout, orders, payments, customer accounts, receipts, subscriptions, and connected systems.

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