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Help CenterPrivacy & securityCustomer privacy and merchant boundaries

Customer privacy and merchant boundaries

How one customer identity can connect purchases while each merchant remains inside its own authorization boundary.

Customer identity

A verified customer identity can connect eligible purchases for the customer while merchant authorization remains isolated.

Merchant isolation

A merchant is not entitled to another merchant's orders merely because the same customer has purchased from both businesses.

Customer access

Customer-sensitive records are designed to require verified account or secure order access. Merchant-sensitive records remain behind authenticated merchant scope.

Merchant policies

The merchant may separately process information for the product or service it sells under its own privacy notice and commercial terms.

Good to know

MemberConsole can help with account access and the platform record. Product, delivery, warranty, return, and merchant-policy decisions stay with the business shown on the order.

Still need a hand?

MemberConsole support can help with sign-in, secure order access, receipt visibility, account security, and problems using the platform.