What to include
Describe the affected page or endpoint, what you observed, the expected behavior, and safe reproduction steps. Include only the minimum information needed to understand the issue.
What not to include
Do not send raw card numbers, security codes, passwords, private API keys, authentication tokens, or unrelated customer records.
Where to send it
Send technical security reports to security@memberconsole.com. Use support@memberconsole.com for ordinary account, order-access, or receipt questions.
Responsible testing
Do not intentionally access another person's data, degrade service, or continue testing after you have enough information to describe a suspected issue.