MemberConsole
Help CenterOrdersContact the merchant for a purchase

Contact the merchant for a purchase

Use the merchant identity on your connected order for product, warranty, delivery, and merchant-policy questions.

MemberConsole and the merchant

MemberConsole provides connected account and commerce infrastructure. The merchant remains the seller of the product or service shown on your order unless the order explicitly states otherwise.

Questions for the merchant

Product quality, delivery commitments, warranty, returns, service access, plan changes, and merchant-specific refund eligibility should be handled by the merchant.

Questions for MemberConsole

Contact MemberConsole support for sign-in, order access, receipt visibility, account security, or problems using the MemberConsole interface.

Good to know

MemberConsole can help with account access and the platform record. Product, delivery, warranty, return, and merchant-policy decisions stay with the business shown on the order.

Still need a hand?

MemberConsole support can help with sign-in, secure order access, receipt visibility, account security, and problems using the platform.